Innovation + Business Intelligence
Case Study: Food Industry
The story of a vision, an evolution, and an exceptional partnership. This collaboration highlights the value of proven expert guidance across every area of IT.
Context and Challenges
Innovation and Business Intelligence: A strategic shift with tangible results
Founded in 1947, the company featured in this case study is a flagship of Quebec’s agri-food sector. With products distributed across markets and grocery stores province-wide, it now employs over 400 people and has received numerous awards for its management excellence and innovative mindset.
By aligning its strengths with those of Precicom over the past 15 years, this former family-owned business exemplifies the full range of competitive advantages that come with expert support in launching, executing, and sustaining a successful digital transformation.
The story of a vision, an evolution, and an exceptional partnership.
CHALLENGE
Overcoming Critical Bottlenecks
With revenue depending on the transformation of perishable goods and daily distribution across the province, our client was operating with an inventory and order management system that could no longer support its growth.
Inventory tracking, order processing, and communication between managers and distributors had become too complex to handle manually. The company had reached a breaking point in operational efficiency. As tasks grew heavier alongside the rising popularity of its products, the reality became clear: the limits of traditional workflows had been reached, and maintaining the status quo now threatened to undermine all the efforts made to capture market share.
The business was juggling a long list of individual orders, manually filled inventory sheets, unexploited and unsecured data, and cumbersome email-based processes—seriously compromising its ability to continue expanding.
OBJECTIVES
Leverage Technology and Embrace Change
Our client understood that digital transformation was no longer optional. From our perspective, this was a “good problem to have.” In the discovery phase, we didn’t yet know the exact solution—but we knew we could go far beyond simply delivering a software application. As a strategic technology partner, we could ensure the availability, security, performance, and compliance of tools, while also guiding the client in unlocking the profitability of business intelligence.
Our experts took a holistic approach—understanding the needs of the company, its employees, and its partners before stepping into execution. More than just implementers, they became strategic contributors to the client’s organizational growth. At a high level, our mission was to:
- Optimize the collection, security, and accessibility of information
- Automate processes that were too time-consuming, complex, or risky
- Centralize, leverage, and maximize the value of data
- Develop a high-performance custom application
PRECICOM SOLUTION
Application Development and Business Intelligence
For our experts, using the Power BI platform to drive business performance was a clear choice. Their efforts focused on centralizing and simplifying data management through a custom-built solution that delivered:
- A mobile application developed following DevSecOps principles, with built-in security from the ground up to meet both current and future needs
- A dynamic dashboard for real-time tracking of sales, inventory, and orders
- A secure cloud system to protect data sharing and information exchange
- A data warehouse to automatically extract and consolidate information in a secure environment
- A finely tuned Power BI integration to reduce risks and optimize data performance and strategic analytics
DevSecOps App
+
Dashboard
+
Cloud System
+
Data Wharehouse
+
Power BI
Our solution provides a comprehensive view and strong competitive advantages.
By embracing digital transformation to eliminate outdated processes, our client is making more informed decisions and unlocking new organizational potential.
Results
Stronger Security, Streamlined Processes, Maximized Returns
The mobile application and business intelligence tools developed for our client put innovation to work—with measurable impact. Automating inventory and order management, and leveraging advanced operational technologies, have boosted productivity, reduced losses, and enhanced strategic data analysis.
Best practices were implemented from the outset, and expectations were exceeded.
Previously, it took three full-time employees three months to gather and manually analyze the data. After our first iteration, one person completed the same task in just two months. Today, automated data extraction accelerates the work of multiple internal teams and has eliminated tens of thousands of dollars in annual losses.
CONCLUSION
Outsourcing to Innovate and Lead the Market
Our client’s ability to adapt—and to outsource areas beyond its core expertise—has played a major role in establishing its position as a leader in the food industry. By investing in a strategic growth partnership, the client set the stage for transformation. Precicom delivered with vision and exceeded expectations through innovative, high-performance solutions.
Custom DevSecOps application development, data warehouse, data lake, and Power BI: our client now has everything in place to pursue its growth strategy and leave outdated methods to the competition.
This collaboration highlights the value of proven expert support. Across every area of IT, we continue to innovate together—building sustainable, scalable, and results-driven solutions.
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